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Troubleshooting

Quick fixes for the things that can go wrong — recording won't start, stopped unexpectedly, Noise Reduction blocked, Dual Mono grayed out, Boom Mic refused, trim, transcription, and cloud-only entries.

Troubleshooting

  • Recording won't start — check microphone permission (iPhone Settings → RecordLog), confirm you accepted the responsibility note, and check free space. The app refuses to start when space is critically low rather than risk a broken file.
  • Recording stopped unexpectedly — open RecordLog. Interrupted recordings are found and offered for recovery. Then use Continue Recording to start a linked Part 2.
  • Noise Reduction won't turn on, or recording is blocked with it on — noise reduction only works with supported single-mic setups. With stereo, two-mic, Bluetooth hands-free, or an unrecognized mic setup, the app explains why and stops instead of guessing. Turn it off or switch setups. See Noise Reduction.
  • Dual Mono is grayed out — your connected mic isn't providing two channels. The built-in iPhone mic always provides one; connect a two-channel interface or receiver. See Dual Mono Mics.
  • Boom Mic won't start — Boom Mic needs a confirmed Bluetooth speaker. Headset mics, AirPlay/HomePod, the phone speaker, and wired outputs are refused with an explanation. See Boom Mic.
  • Trim failed to save — the original is untouched. Try the trim again, or export the original through the share sheet.
  • Transcription unavailable — version 1 writes English only, and depends on what Apple's on-device recognition supports on your phone and OS version. The app will tell you if the Apple-server option exists and ask before using it.
  • Cloud-only entry won't play — tap Restore. The backup file must be reachable.

Diagnostics — redacted support report, never includes your audio

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